Human-Centred Design
INTRODUCTION When identifying and resolving a design problem, is it necessary to consider human-centred design (HCD) as a crucial factor? To ensure that the needs of those using the space are met, is it essential to design the space, product, or service with their requirements in mind? HCD prioritises real people in the development process to create a space, product, or service tailored to the users’ needs (Landry, 2020). Is it important to meet users’ basic requirements and take it a step further to create a design that surpasses the requirements to create a user-friendly space, product, or service? This essay argues that HCD should be an integral part of identifying and solving design problems to ensure that the end product meets the needs of the intended and potential users. Firstly, we will look at what HCD is and how to implement it. Additionally, we will examine the benefits of using HCD in design problem-solving by provide examples of its successful and unsuccessful...